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Kimberly Douglas President, FireFly Facilitation

  • Prior to founding FireFly, Kimberly served as a Director with the Hay Group, an international management consulting firm, and also as an internal consultant with The Coca-Cola Company, where she facilitated the strategic planning process for Coca-Cola USA Marketing. Kimberly holds a Master’s degree in Industrial/Organizational Psychology, and is a certified Senior Professional in Human Resources (SPHR).

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March 04, 2008

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Kimberly Douglas

Michael was kind enough to email me with the results from the suggestions I gave him - and I wanted to share them with all of you!

"Kimberly:

We just had one of the best meetings we have had with this group. The feedback from those who participated has been most encouraging. I did as you suggested and sent out a memo and an agenda for all to read in advance. I was clear in terms of our goals and what we wanted to accomplish. Thank you for your advice.

Michael"

Kimberly Douglas

Great question, Michael!

As the leader you need to role model the behavior you want to see in them – but then make clear what you expect from them. Here are some ideas:

• Share sample questions that you’d like to see asked at meetings.
• Provide time during meetings for thought-provoking content.
• Send out pre-reading with questions and ask them to come prepared to engage in a dialogue.

In summary, be clear on what you expect and give them the tools to be successful, then hold them accountable.

Michael P.

A good meeting, I am told, should be like a drama. you need to plan for it and also be prepared to stir the pot with questions. I have a team that is beginning to gain a sense of what we are trying to accomplish, but they seem to look to me to be the one always to ask the tough question. As the leader of the group, is that my responsibility or should I be proactively trying to get more engagement and commitment to active participation?

Kimberly Douglas

Thanks for your question, Desiree! Online meetings are a growing part of corporate life today. We hear from our clients that about 50 to 75% of their meetings are held "virtually" these days - and they see that number only increasing. Since this is such a big issue for so many companies, I am going to write a blog just on this topic! Look for it in the next day or so.

Desiree Scales

When is it "ok" to do online meetings and what are your thoughts on those?

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